REGIONAL MARKETING SUPERVISOR

Duties and Responsibilities

-Meeting planned sales targets within the region.
-Growing the company’s existing book across all market segments.
-Sourcing new corporate business.
-Maintaining positive customer relations and actively retaining the existing clientele database.
-Undertaking market research and intelligence activities.
-Managing and coordinating sales agents to ensure they are fully resourced, supported, and engaged.
-Driving agents’ performance through reviews and capacity development initiatives.
-Providing administrative support to the region, ensuring all paperwork is accurately completed and submitted on time.
-Constantly benchmarking service delivery capability to measure and determine the right product mix responsive to changing market trends.
-Actively seeking opportunities to upsell and cross-sell to existing customers.
-Obtaining referrals from current clientele to expand the sales pipeline.
-Handling customer queries on issues such as funeral cover types, policy upgrades, and amendments.
-Collecting premiums and ensuring all money is banked correctly and timeously.
-Leading, managing, developing, and working with Human Resources to recruit, select, and discipline marketing agents.

Qualifications and Experience

-First degree in Marketing or Business Studies from a recognised university.
-Minimum five (5) years proven track record/experience in sales and leadership (mandatory).
-Proven experience in leading teams is an added advantage.
-Clean Class 2/4 driver’s licence.

Skills:
-Strong negotiation skills.
-Excellent presentation skills.
-Excellent oral and written communication skills.
-Desirable industry knowledge and experience.
-Strong time-management skills and ability to prioritise workload.
-Working knowledge of digital platforms.
-Strong organisational and time-management abilities.
-Excellent customer service skills.
-Strong people-management capabilities.
-High attention to detail and organisational skills.