MIDLANDS STATE UNIVERSITY STAFF VACANCY Applications are invited from suitably qualified and experienced persons for the following posts: MSU RETAIL SHOP POST B: COUNTERHAND FRUIT AND VEGETABLES (1 POST)
Duties and Responsibilities
-The Counterhand is responsible for attaining set sales targets by serving customers with speed and accuracy, demonstrating excellent product knowledge & high levels of professionalism when dealing with customers. -Effectively & efficiently implement service department processes to ensure smooth order fulfilment at all times. -Efficiently & effectively implements departmental plans and adhere to set service delivery turnaround times aimed at achieving number of products sold and customer count target. -Delivers excellent standards of customer service at all times by listening, understanding and dealing with customer queries in a confident, professional, knowledgeable and friendly manner. -Actively acquires and shares customer feedback with management during scheduled meetings and debriefing sessions. -Executes product merchandising in line with the agreed plan as communicated by the Supervisor from time to time, creating excitement and increased sales. -Conducts regular freshness checks daily to ensure the merchandised products meet the expected quality at all times, cognizant of the fact that the service department section makes or breaks the customer experience. -Conducts daily price checks and updates the price talkers. -Adheres to the set housekeeping and hygiene standards of the Service department. -Ensures that Chillers are cleaned daily and the workstation is cleaned and tidy at all times. -Adheres to and implements cleaning schedules as communicated by the Supervisor from time to time. -Carrying out any other relevant functions as assigned
Qualifications and Experience
At least 5 ‘O’ Levels including English language At least a Certificate/ Diploma in Marketing or Retail Management At least two years working experience as a Counterhand in the Fruit and Vegetable Section in FMCG retail sector
How to Apply
Applicants must submit copies of applications with the following: application letter, certified certificates, transcripts, national identification and curriculum vitae giving full details of names, place and date of birth, experience, present salary, date of availability, contact telephone number (s) and names and email addresses of three referees addressed to the Deputy Registrar – Human Resource
The application pack should be sent as a single merged pdf file to email address: [email protected].
Closing date for applications is 10 November 2025. Note that only shortlisted candidates will be communicated to.
Applicants should clearly state the post being applied for in the subject line. It should also be noted that non-adherence to any of the above instructions will automatically cause the application to be disqualified.
