Applications are invited from suitably qualified persons to fill the following posts within the Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.
COMMAND CENTRE OFFICER – LOSS CONTROL – LEVEL 11 (12 POSTS)
Duties and Responsibilities
-Monitors surveillance systems to detect security breaches, suspicious activity and incidents -Monitor surveillance systems to detect security breaches, suspicious activities, and incidents. -Verify alerts received and assess suspicious activities to confirm incidents. -Control PTZ camera functions, including pan, tilt, and zoom, to maintain effective visual coverage. -Manage access control systems and ensure only authorized personnel access restricted areas. -Receive and respond to alarms in accordance with Command Centre SOPs. -Report security breaches and incidents of interest promptly and accurately. -Relay real-time information to relevant stakeholders to support timely response. -Dispatch appropriate response resources to attend to incidents as required. -Coordinate communication with relevant stakeholders, including Police and Security Teams, in line with Command Centre SOPs and policies. -Maintain accurate, complete, and up-to-date registers and logs of all events and activities. -Securely store records and prevent unauthorized access or disclosure. -Ensure records and logs are easily retrievable when required. -Record, store, and securely preserve digital footage in accordance with Command Centre SOPs and policies. -Ensure strict adherence to approved procedures when retrieving stored digital footage. -Prepare periodic, incident, and ad-hoc reports as required and in line with established procedures. -Ensure Command Centre equipment is clean, functional, and in usable condition at all times. -Maintain the Command Centre in a clean, safe, and hygienic state. -Ensure the safety, security, and proper handling of all Command Centre equipment. -Enforce access control to the Command Centre, ensuring entry is restricted to authorized personnel only.
Qualifications and Experience
-Ability to effectively operate CCTV, PTZ cameras, alarms, and access control systems in line with established procedures. -Strong situational awareness to identify, verify, and respond to security incidents, including timely escalation and dispatch of resources. -Competence in maintaining accurate logs, reports, and secure records, including proper handling and retrieval of digital footage. -Ability to relay clear, real-time information and coordinate effectively with security teams, law enforcement, and other stakeholders. -Strict adherence to SOPs, data protection requirements, and ethical standards when handling sensitive information and evidence. -Ability to remain calm, focused, and effective in high-pressure environments while working shifts and maintaining operational discipline.
Qualifications and Experience -A Diploma or degree in Information Management Systems / Information Communication Technology / Security / Intelligence Studies / Geospatial Intelligence / Geographic Information Systems or equivalent. Two (2) years’ experience in security management, investigations, risk management, ICT installation & Maintenance, Geospatial Intelligence or in any degree fields above. -Five (5) ‘O’ Levels including English Language, Mathematics and Science -A clean class four (4) driver’s licence is an advantage.
How to Apply
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae by 21 February 2026, All applications should be emailed to: [email protected] clearly stating the position applied for and addressed to:
The Director, Human Capital Zimbabwe Revenue Authority 6th Floor ZB Centre Corner First Street / Kwame Nkrumah Avenue P. O. Box 4360 HARARE
Please note that only shortlisted applicants will be responded to and females are encouraged to apply.
