Mukuru is on the lookout for enthusiastic Booth Tellers to join our dynamic team across various locations in Zimbabwe. If you reside in or are willing to relocate to any of these vibrant areas, then this opportunity is for you:
As a Booth Teller, your primary objective is to provide professional and efficient remittance disbursement services. Reporting directly to the Booth Supervisor, you’ll be responsible for processing remittance transactions accurately and professionally. This includes verifying the integrity of provided documents to prevent fraud. You’ll engage in internal liaison with Booth staff and external liaison with customers.
Duties and Responsibilities
Duties and responsibilities include (but are not limited to): Accurate processing of remittance transactions Ensuring the validity of customer documentation for legal compliance Stock management for accurate balancing Providing exceptional customer support Staying updated on foreign exchange knowledge Upholding the company’s brand standards Managing your professional development
Qualifications and Experience
5 ‘O’ Level Passes – Including Maths and English (Essential! We like to keep things official) Fluent in English and a local language (Yes, we want to hear you speaking!) At least 1 year of experience as a Customer Service Consultant (We want you to bring that expertise!) If you’ve got cash handling experience, that’s a bonus! (But hey, we can teach you too!) Knowledge of foreign currencies? Even better! (We love a currency whiz!) Familiarity with exchange control regulations? You’re our hero! (But don’t worry, we’ll guide you through!)
Additional Skills: -Computer proficiency -Excellent telephone etiquette -Strong verbal and written communication skills -Organizational and administrative capabilities -Attention to detail Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers. If you do not receive any response after two weeks please consider your application unsuccessful.
How to Apply
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S EE TARGETS
